
by SHAHRIN AIZAT NOORSHAHRIZAM
THE Shah Alam LRT3 Line recorded a largely trouble-free debut today, with Prasarana Malaysia Bhd reporting only minor operational issues as it assesses passenger movement and station operations during the initial rollout.
Prasarana president and group chief executive officer Amir Hamdan said train services ran according to schedule, with stations operating smoothly and peak-hour train frequency maintained at approximately eight-minute intervals.
“So far, everything appears to be under control. During peak hours, the headway is around eight minutes, and operations as well as station facilities are functioning well.
“There are some minor feeder service issues, but nothing significant. It is normal when a new line opens. Once many people begin using the ticketing machines and fare gates, we will be able to identify what improvements need to be made,” he told reporters after taking a media ride from Glenmarie 2 station to Bandar Utama station.
Amir said the first day of service was crucial for observing commuter behaviour, particularly at interchange stations linking the new line with existing rail networks.
He observed how passengers move between the Shah Alam Line and the Kelana Jaya Line today to see if any improvements can be made.
He noted that public interest had exceeded expectations, with many commuters boarding the trains simply to experience the new line, alongside regular office workers and students travelling to their destinations.
“Earlier, when I travelled from Bandar Utama to Stadium Shah Alam, the trains were busy. Many passengers were taking videos and enjoying the experience.
“Some also told us that stations such as Kerjaya serve office areas, so they are looking forward to commuting to work more comfortably without having to drive, while also avoiding traffic congestion,” he said.
Prasarana estimates between 5,000 and 10,000 passengers used the Shah Alam Line during its opening morning, a figure Amir described as encouraging given that services commenced on a normal working and school day.
“When the MRT Putrajaya Line opened, the numbers were around that level (5,000 to 10,000 ridership) too, although it is a much larger system and covers a longer distance than the Shah Alam Line.
“Our first-year target is 67,000 passengers a day. Today is both a working day and a school day, so people will need time to get used to the new service. For me, 5,000 to 10,000 passengers on the first day this morning would be very encouraging,” Amir said.
On future enhancements, he said Prasarana has not yet decided whether to introduce a women-only coach on the Shah Alam Line, adding that such a move would depend on passenger feedback and demand studies.
He also said platform safety barriers would eventually be installed along the line as part of Prasarana’s wider network upgrade programme.
The first stations on the Kelana Jaya and Ampang lines are expected to receive the barriers by the end of August, with more installations to be completed by year-end and the remaining stations next year.
The 20-station Shah Alam Line is supported by 44 feeder buses and 40 Rapid KL On-Demand vans. Prasarana is offering free rides on both the rail service and feeder buses until July 31.
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