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by HIDAYATH HISHAM
EMPLOYEES Provident Fund (EPF) will close all contribution payment, or remittance, counters at its offices nationwide from July 1, 2026.
In a recent notice, the retirement fund said the closure would apply only to remittance counters, while all other EPF service counters at its offices would continue to operate as usual.
Following the closure, members may continue to make contribution payments through the KWSP i-Akaun app, internet banking, bank agent counters, Self-Service Terminals (SST), as well as Mobile KWSP Team or Relationship Advisory (RA) services.
For employers, the EPF said contribution payments should be made through the i-Akaun (Employer) portal to enable smoother payment processing.
The fund said the closure of receipting counters at EPF offices would not affect the ability of members or employers to make contribution payments, as several alternative channels remain available.
“EPF remains committed to continuously improving its service delivery and ensuring that members and employers are able to perform transactions seamlessly through secure, accessible and efficient platforms,” it said.
The post EPF to close remittance counters nationwide from July 1 appeared first on The Malaysian Reserve.
